> For the complete documentation index, see [llms.txt](https://docs.contiple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.contiple.com/eng/release-note/august-19-2026.md).

# August 19, 2026

Contiple will continue to improve and provide better services. ☺

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#### 1. Chat

* Fixed an issue where messages containing a period (.) were automatically converted into links.
* Service Management > Chat > General: Updated the default message for “Personal Data Consent”.
* Chat Screen for Agent > Ticket Details: If phone number information has already been entered, the phone number field is disabled to prevent it from being edited.

#### 2. Help Center

* Added multilingual support to the message displayed in notice search results.
* Fixed an issue where the chat widget could not be clicked in certain areas of the main page.

#### 3. Statistics > Chat Statistics

* Performance Statistics: Improved the UI of the “Closed Cases by Agent Within Time Range” table.
* Detailed History: Improved the advanced search UI to allow multiple chat statuses to be selected.

#### 4. Service Management > Ticket

* Fixed an issue where inquiry types and processing types could not be downloaded from the “Manage Category” page.

#### 5. Consultation Report

* Fixed an issue where incorrect user information was recorded when generating a report while accessing multiple organizations.

#### 6. Others

* Improved certain features to stabilize the service.