> For the complete documentation index, see [llms.txt](https://docs.contiple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.contiple.com/eng/release-note/july-14-2026.md).

# July 14, 2026

Contiple will continue to improve and provide better services. ☺

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#### 1. Common

* Improved the service selector to allow users to customize the display order of services and mark frequently used services as favorites.

#### 2. Service Management

* Added the 'Webhook' trigger action, allowing users to freely configure the data included in webhook requests.
* Improved the 'Dooray Notification' trigger action to support replacement codes in the notification subject.
* Enhanced the Security Management > Spam Management features as follows:
  * Spam Inquiry Blocking: Added the ability to manually unblock users if a legitimate user is mistakenly blocked due to repeated inquiries.
  * Spam List Management: Added a option to block ticket creation for inquiries submitted from IP addresses or email addresses registered in the spam list.

#### 3. Contiple AI

* Added AI translation for customer inquiries and agent responses.
  * Available in: Ticket Management / Chat (Agent Console)
  * This feature is available only for organizations with the Contiple AI service enabled. For more information, please contact the Contiple Customer Center.

#### 4. Chat

* Improved Chat Automated Messages to support text formatting in the 'Personal Data Consent' message.

#### 5. Help Center

* Improved the UX for displaying and editing the Email and Phone Number fields on the 1:1 Inquiry page.

#### 6. Others

* Improved several features to enhance overall service stability.