> For the complete documentation index, see [llms.txt](https://docs.contiple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.contiple.com/eng/release-note/july-8-2025.md).

# July 8, 2025

***

#### **1. Service Management**

**Ticket**

* Improved ticket templates to allow **linking submitssion types**, enabling templates to be applied during ticket creation and issue transfer.

**Help Center**

* Fixed an issue where the **Inquiry & Inquiry History** options appeared as disabled in the default settings screen even when they were actually enabled.

#### **2. Ticket Management**

* Fixed an issue where tickets were not sorted correctly after changing the sort order following a page navigation.

#### **3. Statistics**

**Ticket Detail History**

* Fixed an issue where exported Excel files occasionally contained empty rows.

#### **4. Help Center**

* Improved the display of **Terms of Service** in the mobile Help Center footer.
* Changed the layout so that individual policy documents (Terms of Service, Privacy Policy) are displayed directly on the page instead of using a two-step navigation.

### 5. Chat

* Implemented several minor improvements to chat-related features.