Improved ticket templates to allow linking submitssion types, enabling templates to be applied during ticket creation and issue transfer.
Help Center
Fixed an issue where the Inquiry & Inquiry History options appeared as disabled in the default settings screen even when they were actually enabled.
2. Ticket Management
Fixed an issue where tickets were not sorted correctly after changing the sort order following a page navigation.
3. Statistics
Ticket Detail History
Fixed an issue where exported Excel files occasionally contained empty rows.
4. Help Center
Improved the display of Terms of Service in the mobile Help Center footer.
Changed the layout so that individual policy documents (Terms of Service, Privacy Policy) are displayed directly on the page instead of using a two-step navigation.
5. Chat
Implemented several minor improvements to chat-related features.
