# July 8, 2025 *** #### **1. Service Management** **Ticket** * Improved ticket templates to allow **linking submitssion types**, enabling templates to be applied during ticket creation and issue transfer. **Help Center** * Fixed an issue where the **Inquiry & Inquiry History** options appeared as disabled in the default settings screen even when they were actually enabled. #### **2. Ticket Management** * Fixed an issue where tickets were not sorted correctly after changing the sort order following a page navigation. #### **3. Statistics** **Ticket Detail History** * Fixed an issue where exported Excel files occasionally contained empty rows. #### **4. Help Center** * Improved the display of **Terms of Service** in the mobile Help Center footer. * Changed the layout so that individual policy documents (Terms of Service, Privacy Policy) are displayed directly on the page instead of using a two-step navigation. ### 5. Chat * Implemented several minor improvements to chat-related features. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.contiple.com/eng/release-note/july-8-2025.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.