> For the complete documentation index, see [llms.txt](https://docs.contiple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.contiple.com/eng/release-note/june-10-2025.md).

# June 10, 2025

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#### **1. Help Center**

* Added a feature that allows customers to view field details directly on the **Inquiry Detail** page.
* When the option **“Displays ticket field information on the inquiry details page.”** is enabled under **\[Service Management] → \[Help Center] → \[Default Settings]**, the field information will be shown to customers.

#### **2. Ticket Management**

* Added additional search conditions for **follow-up tickets**. You can configure these via **\[Search Ticket] → \[Set Conditions]**.
* Fixed an issue where the selected submission type was not temporarily saved when navigating away from the screen while creating a phone ticket.

#### **3. Statistics**

**Ticket Detail History**

* Improved performance for data extraction.
* Fixed an issue where rows or columns were misaligned in exported Excel files.

**Period Statistics**

* Fixed an issue where inbound and outbound call counts were not calculated correctly when viewing statistics by day of the week.