# June 10, 2025 *** #### **1. Help Center** * Added a feature that allows customers to view field details directly on the **Inquiry Detail** page. * When the option **“Displays ticket field information on the inquiry details page.”** is enabled under **\[Service Management] → \[Help Center] → \[Default Settings]**, the field information will be shown to customers. #### **2. Ticket Management** * Added additional search conditions for **follow-up tickets**. You can configure these via **\[Search Ticket] → \[Set Conditions]**. * Fixed an issue where the selected submission type was not temporarily saved when navigating away from the screen while creating a phone ticket. #### **3. Statistics** **Ticket Detail History** * Improved performance for data extraction. * Fixed an issue where rows or columns were misaligned in exported Excel files. **Period Statistics** * Fixed an issue where inbound and outbound call counts were not calculated correctly when viewing statistics by day of the week. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.contiple.com/eng/release-note/june-10-2025.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.