Added a “Assign to Me” option when creating a ticket.
When selected, the ticket is automatically assigned to the current user, allowing faster ticket creation.
2. Service Management → Ticket
Added support for inserting custom fields into notification emails using placeholder codes.
Introduced an automatic ticket completion feature.
When enabled under [Service Management] → [Ticket] → [Other Settings], resolved tickets are automatically marked as Closed based on the configured time.
Removed the default system account creation feature (@oc.nhncloud.com) previously provided by Contiple.
3. Other Improvements
Made several enhancements to chat-related functionality for improved stability and usability.
