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AI Voice Recording & Call Summary Feature Released
An AI-powered voice recording and call summarization feature using STT (Speech-to-Text) technology is now available.
When handling phone tickets, the transcribed call content is displayed in the right-side panel, and a summarized version of the conversation is automatically added to the ticket history.
This feature is currently in beta. Please contact our support team if you would like to enable it.
Spam Folder
Fixed an issue where the “Restricted Date” search field was not functioning correctly.
Renamed the field to “Spam Processing Date” for clarity.
Ticket List
Improved paging performance in the ticket list view.
Consultation Management: Fixed an issue where linked Dooray! projects were not displayed.
Issue Management: Fixed an issue where transferred data from Dooray! was not displayed.
Resolved intermittent issues affecting dashboard functionality.
Various internal improvements were made to enhance overall service stability.
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