> For the complete documentation index, see [llms.txt](https://docs.contiple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.contiple.com/eng/release-note/october-13-2026.md).

# October 13, 2026

Contiple will continue to improve and provide better services. ☺

***

#### 1. Ticket Management

* Added the ability to edit the title in ticket details. Titles can be changed for Phone, Chat, and Created channel tickets.

#### 2. Customer Info Management

* 'Title' can now be added to customer info field mappings.

#### 3. KMS

* When All Knowledge Articles / All Internal Notices is selected, only shared tags can now be selected.

#### 4. Help Center

* Fixed an issue where CAPTCHA did not work properly on the mobile Help Center.

#### 5. Service Management > External Channels

* Improved the Dooray integration UI and API key issuance.

#### 6. Global Management

* Changed the time zone for registration date searches from UTC to KST (Korea Standard Time).

#### 7. Others

* Improved some features to enhance service stability.