> For the complete documentation index, see [llms.txt](https://docs.contiple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.contiple.com/eng/release-note/september-8-2026.md).

# September 8, 2026

Contiple will continue to improve and provide better services. ☺

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#### 1. Ticket Management

* Improved usability when transferring to Dooray: members and groups belonging to the project now appear at the top of the assignee and CC lists for easier selection.

#### 2. Help Center (Mobile)

* Fixed an issue where some categories were not displayed when accessing the FAQ list page via a link.
* Made partial improvements to the inquiry history page layout in iframe environments.

#### 3. Report > Chat Statistics > Detail History

* Changed the default search period to the last 7 days, including the current date.
* Made partial improvements to the ticket details UI.

#### 4. Additional Business Management > Callback Management

* Added the ability to view customer information and inquiry history on the Callback Assign tab.

#### 5. Global Management > Security Settings > Handling Personal Information

* Added IP access control for the \[Service Management > Agent] menu.
* When configuring permissions, you can strengthen security by allowing the administrator who grants consultation permissions to access the menu only from designated IP addresses.