> For the complete documentation index, see [llms.txt](https://docs.contiple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.contiple.com/eng/try-it-out/account.md).

# My Account

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## **➊ My Performance**

Provides **cumulative data** on **ticket, call, and chat handling performance** accumulated in the current service.

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## **➋ Privacy Settings**

Allows you to **view your personal information** and **update certain account settings** for the logged-in user.

{% hint style="info" %}
**FAQ 바로 가기**

[아이디, 이메일, 이름을 변경하거나 삭제하고 싶습니다.](https://nhn-contact.oc.nhncloud.com/oc/hc/article/33/)

[비밀번호를 변경하고 싶습니다.](https://nhn-contact.oc.nhncloud.com/oc/hc/article/35/)
{% endhint %}

<figure><img src="/files/Pr2tA4OA9RuXgfuGk1n1" alt=""><figcaption></figcaption></figure>

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## **➌ CTI Log Download**

Allows you to **download CTI logs recorded on a daily basis**.