# My Account

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## **➊ My Performance**

Provides **cumulative data** on **ticket, call, and chat handling performance** accumulated in the current service.

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## **➋ Privacy Settings**

Allows you to **view your personal information** and **update certain account settings** for the logged-in user.

{% hint style="info" %}
**FAQ 바로 가기**

[아이디, 이메일, 이름을 변경하거나 삭제하고 싶습니다.](https://nhn-contact.oc.nhncloud.com/oc/hc/article/33/)

[비밀번호를 변경하고 싶습니다.](https://nhn-contact.oc.nhncloud.com/oc/hc/article/35/)
{% endhint %}

<figure><img src="/files/Pr2tA4OA9RuXgfuGk1n1" alt=""><figcaption></figcaption></figure>

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## **➌ CTI Log Download**

Allows you to **download CTI logs recorded on a daily basis**.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.contiple.com/eng/try-it-out/account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.