# 내 계정

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## **➊ My 실적**

**현재 접속 중인 서비스에서 누적된 티켓, 전화, 채팅 상담 실적에 대한 누적 데이터를 제공합니다.**

<figure><img src="/files/skfO11eTL8hYP7oMtdGi" alt=""><figcaption></figcaption></figure>

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## **➋ 개인정보설정**

**접속한 사용자의 개인정보를 확인하고 변경할 수 있습니다.**

{% hint style="info" %}
**FAQ 바로 가기**

[아이디, 이메일, 이름을 변경하거나 삭제하고 싶습니다.](https://nhn-contact.oc.nhncloud.com/oc/hc/article/33/)

[비밀번호를 변경하고 싶습니다.](https://nhn-contact.oc.nhncloud.com/oc/hc/article/35/)
{% endhint %}

<figure><img src="/files/qU8HYFp3FNQXWIyGPlIw" alt=""><figcaption></figcaption></figure>

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## **➌ CTI Log 다운로드**

**하루 단위로 기록되는 CTI Log를 다운로드할 수 있습니다.**


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