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Guide

This menu allows you to create announcements or information to share within your organization. Registered announcements and information can also be viewed on the Contiple main dashboard.

➊ Internal Notice

This menu allows you to register and manage announcements for internal teams using Contiple.

Permissions and Requirements

Only users with administrator permissions can create, edit, or delete announcements, and manage templates, labels, and tags.

1-1. Manage Heading

  • This menu allows you to add headings to categorize internal notices.

  • To ensure smooth registration of internal notices or templates, please register headings first.

  • First, select the Heading Type from the dropdown at the top.

    • Private : Used only for the currently connected service.

    • Common : Used across all services within the organization.

  • Enter the label name and click Register to complete adding the heading.

  • Label names cannot be duplicated, regardless of whether they are exclusive or shared.

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1-2. Distribute Document

How to Register Internal Notice

  1. Click the Register Notice button to open the internal notice creation screen.

  2. Select a template. (Optional. The label, tags, title, and content set in the template will be automatically filled in.)

  3. Select a heading. (Required. If no label has been registered, please register one first.)

  4. Select tags. (Optional. Multiple tags can be selected.)

  5. Set the notice period (the duration the notice will be displayed).

    1. If the start date is in the future : Reserved

    2. When the start date arrives : In Progress

    3. After the end date passes : Done and Hidden

    4. If no end date is entered : Remains visible

  6. Check Fixed Topt to display the notice at the top of the internal announcements list.

  7. Check Global Notice to register it as an notice for all services linked to the organization.

  8. Enter the notice title and content.

  9. Click Register to complete. The notice will be displayed according to the set period.

1-3. Manage Templete

This menu allows you to manage templates for frequently used notice formats.

1-4. Manage Tag

This menu allows you to manage tags for quick searching and efficient categorization of notice.

  • First, select the Tag Type from the dropdown at the top.

    • Private : Used only for the currently connected service.

    • Common : Used across all services within the organization.

  • Enter the label name and click Register to complete adding the tag.

  • Tag names cannot be duplicated, regardless of whether they are exclusive or shared.

➋ Knowledge Management

This menu allows you to create and manage consultation-related knowledge to share within internal teams using Contiple.

Permissions and Requirements

Only users with administrator permissions can create, edit, or delete consultation knowledge, and manage templates, labels, and tags.

2-1. Manage Heading

  • This menu allows you to add headings to categorize internal knowledge.

  • To ensure smooth registration of internal knowledges or templates, please register headings first.

  • First, select the Heading Type from the dropdown at the top.

    • Private : Used only for the currently connected service.

    • Common : Used across all services within the organization.

  • Enter the label name and click Register to complete adding the heading.

  • Label names cannot be duplicated, regardless of whether they are exclusive or shared.

2-2. Consultation Knowledge

How to Register Consultation Knowledge

  1. Click the Register button to open the consultation knowledge creation screen.

  2. Select a template. (Optional. The label, tags, title, and content set in the template will be automatically filled in.)

  3. Select a heading. (Required. If no label has been registered, please register one first.)

  4. Select tags. (Optional. Multiple tags can be selected.)

  5. Set the open period (the duration the consultation knowledge will be displayed).

    1. If the start date is in the future: Reserved

    2. When the start date arrives: In Progress

    3. After the end date passes: Doena and Hidden

    4. If no end date is entered: Remains visible

  6. Check Fixed Top to display the item at the top of the internal knowledge list.

  7. Check All conselling knowledge to register it as shared knowledge across all services linked to the organization.

  8. Enter the knowledge title and content.

  9. Click Register to complete. The registered consultation knowledge will be displayed according to the set publication period.

2-3. Manage Templete

This menu allows you to manage templates for frequently used consultation knowledge formats.

2-4. Manage Tag

This menu allows you to manage tags for quick searching and efficient categorization of notice.

  • First, select the Tag Type from the dropdown at the top.

  • Private : Used only for the currently connected service.

  • Common : Used across all services within the organization.

  • Enter the label name and click Register to complete adding the tag.

  • Tag names cannot be duplicated, regardless of whether they are exclusive or shared.

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